The CPAP equipment provider – the store where you picked up your CPAP mask and machine – is responsible for providing you with ongoing clinical support, including answering any questions and helping you resolve any mask comfort or fitting issues that you may be experiencing. Getting used to a mask can be challenging and there may be a different mask option that will work better for your personal comfort needs, so don’t hesitate to reach out!
Not sure who your CPAP equipment provider is? We can help,fill out our Contact Us form or simply use our Chat Bot.
You should clean the elbow, frame and cushion daily. The headgear only requires weekly cleaning. Facial oil and dirt can easily build up on your mask parts when they’re not cleaned properly, which can lead to skin irritation. The good news? Cleaning your mask doesn’t take long, so working it into your morning routine should be a breeze.
HOW TO CLEAN YOUR MASK:
Time it takes: 5 minutes
Supplies you’ll need to clean your mask:
Step-by-step cleaning tips:
Use of ozone may discolor a ResMed mask during the ResMed limited warranty period and that will not be covered. Discoloration of ResMed masks is only covered during the limited warranty period if it occurs upon initial unpackaging.
It’s important to take regular care of your CPAP equipment – especially the various mask parts, which can be affected by dirt, oil and residue from your skin. Poorly cleaned CPAP masks can cause discomfort and skin irritation. The last thing we all need is another to-do item, so contact your CPAP equipment store and ask if they have a replacement supply program that you can enroll in to get new parts on a consistent schedule.
Source: ResMed internal verification testing conducted from July-August of 2017
Source: Based on a third-party, independent study commissioned by ResMed in February 2017, surveying 400 patients currently using CPAP for 6 or more months.