Do I need to do anything to get updates?
OTA updates are pushed automatically to your device, so they seamlessly update when you’re not using therapy*.
What does my device need to do to receive updates?
Your device simply needs to be plugged into power and have cellular connectivity available^.
How often will updates happen?
While there is no set schedule for device updates, you could expect updates to occur twice a year.
Latest device update details
Device update 2
Release date: 16 May 2024
Release #: SW04600.11.8.0.0
What's new?
Firmware updates:
Humidifier firmware update
Provides software improvements intended to help reduce the occurrence of humidification error messages displayed on AirSense 11 devices, triggered under certain operating conditions.
Note: The AirSense 11 OTA update is classified as a Product Defect Correction in Australia (TGA ref: RC-2024-RN-00338-1) and a Product Correction in New Zealand (Medsafe ref: 32943).
AcousticSignal
To aid in the development of new software features that aim to improve the experience ResMed AirSense™ 11 users have with their therapy and equipment, ResMed has introduced an optional feature in AirSense 11 devices called AcousticSignal.
AcousticSignal is an optional feature that uses the acoustic sensor inside ResMed AirSense 11 devices to capture and assess a series of short 0.2 second acoustic signals to identify important characteristics about a user’s equipment. The acoustic sensor does not do any active listening or does not capture, record, or transmit sound or speech from outside the device. The intentional placement of the acoustic sensor within the device ensures only acoustic signals from within the device are captured.
AcousticSignal will only run when therapy has started on the device and only assesses acoustic information related to user therapy. All therapy related acoustic signals are converted into a digital signature made up of a series of numbers. This means ResMed cannot hear you speak or identify any sounds. Once converted and encrypted, this series of numbers is securely transferred to the cloud and helps ResMed identify important characteristics of the device equipment. All acoustic signals captured by the acoustic sensor are immediately deleted from the device after they are converted into the encrypted digital signature.
You can turn this feature off at any time by navigating to the ‘More’ menu from their device Home Screen and setting the AcousticSignal toggle to Off.
Device update 1
Release date: 4 December 2023
Release #: SW04600.10.7.0.0.5117f25db
What's new?
Firmware updates:
Provides enhancements to device stability and user experience.
Get support every step of the way with myAir™
Available with Air11™ and Air10™ devices, ResMed myAir™ is an easy-to-use online support program and app that:
- Sends therapy data in the form of a daily score to your mobile or web-based device.
- Helps you track your therapy progress.
- Offers you personalised support.
Download and register for myAir at: myAir.ResMed.com
